Use this service to ask a question about your medication. For example, when to take it and what to do if you miss a dose or about possible side effects.
The clinical pharmacist working with the practice is a trained expert in the use of medicines. They will be able to assist you with questions about your medication such as, what you should do if you miss a dose or what are the possible side effects.
Dispensers work closely with the pharmacist and doctors to dispense prescribed medication. They manage and order all stock that comes in and out of the dispensary, ensuring stock levels are maintained and turnaround of prescriptions is processed accurately and in a timely manner.
The dispensing team will be happy to answer your query and will pass onto the pharmacist if they feel that is more appropriate.
All dispensers are kept updated with current legislation and complete mandatory training throughout the year. However, they do not receive medical training and therefore are not allowed to give medical advice to patients.
You can use this service if you:
- are registered at the surgery
Before you start
Call 999 or go to A&E now for any of these:
Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest
Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking
Sudden confusion (delirium)
cannot be sure of own name or age
Suicide attempt
by taking something or self-harming
Severe difficulty breathing
not being able to get words out, choking or gasping
Heavy bleeding
spraying, pouring or enough to make a puddle
Severe injuries
after a serious accident
Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)
Sudden, rapid swelling
of the lips, mouth, throat or tongue
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
Important: Do not use this form for emergencies
In the event of an emergency, do not submit this form as it may not be viewed immediately. Please call 999 for medical emergencies.
If you require medical assistance, please contact the practice, or call NHS 111.
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
You can also phone us on 01452 840228.
